Are you a talented individual looking for an exciting opportunity in the world of customer care? United Bank Limited (UBL) is thrilled to announce the opening for Customer Care Officers at our Karachi and Islamabad offices. If you’re passionate about delivering exceptional customer experiences, this could be the perfect role for you at UBL.
United Bank Limited (UBL) is a leading financial institution in Pakistan, dedicated to providing top-notch banking services to our valued customers. With a strong commitment to innovation, customer satisfaction, and community engagement, UBL has emerged as a prominent player in the industry. Join our team and be a part of our commitment to delivering exceptional customer service.
Are you looking to jumpstart your career in the banking industry? UBL Bank is now hiring Customer Care Officers who are customer-focused and have excellent communication skills.
UBL Bank is an equal opportunity employer and welcomes applications from talented individuals of all backgrounds, irrespective of ethnicity, gender, religion, or any disability. Join us in promoting equality at the workplace and building an inclusive culture.
Position: Customer Care Officer
As a Customer Care Officer at UBL, you’ll be a crucial part of our team, ensuring that our customers receive the best possible service. Whether it’s addressing their inquiries, resolving issues, or guiding them through our range of services, you’ll play a pivotal role in shaping their banking experience.
Location: Karachi & Islamabad Offices
We have openings in both our Karachi and Islamabad offices, giving you the flexibility to choose the location that suits you best. Enjoy working in a dynamic environment where your skills will be valued, and your contributions will make a difference.
- Responding to customer inquiries via various communication channels, including phone, email, and chat.
- Providing assistance and guidance on banking products, services, and procedures.
- Resolving customer issues and concerns promptly and effectively.
- Escalating complex cases to higher authorities when necessary.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with team members to improve overall customer satisfaction.
Qualifications and Skills:
- Bachelor’s degree in a relevant field.
- Strong communication skills, both verbal and written.
- Empathy and patience in dealing with customers.
- Problem-solving skills and the ability to think on your feet.
- Proficiency in using computer systems and relevant software.
- Prior experience in customer service is a plus.
Why Join UBL:
- Competitive Salary Package: We offer a market-competitive salary package, ensuring your efforts are rewarded appropriately.
- Equal Opportunity Employer: At UBL, we believe in diversity and inclusivity. We welcome applications from individuals of all backgrounds, regardless of ethnicity, gender, religion, or disability.
- Inclusive Culture: Join us in our commitment to fostering an inclusive workplace culture. Be a part of a team that values and respects every individual’s unique perspectives.
- Professional Growth: UBL is dedicated to the growth and development of its employees. We provide opportunities for learning and advancement within the organization.
- Impactful Work: Your role as a Customer Care Officer will directly impact customer satisfaction and the overall reputation of UBL.
How to Apply at UBL:
Fresh graduates are encouraged to apply! Apply now through the link below before 31st August, 2023. Ready to embark on a rewarding career journey with UBL? Here’s how you can apply:
- Prepare your latest resume highlighting your qualifications and relevant experience.
- Send your resume to [email protected] before the application deadline on 31st August, 2023.
Don’t miss out on this opportunity to join a reputable organization that values your skills and contributions. Become a part of UBL’s mission to provide exceptional banking experiences and make a difference in the lives of our customers.
For more information about UBL and our career opportunities, please visit our official website at www.ubl.com.pk/careers.
Join us today and be a catalyst for positive change in the world of banking!